What happens when the trial period ends?
You will automatically be subscribed to Basic plan (free) without having to do anything. If you have registered a payment method and filled in your billing contact information, you will be subscribed to Pro plan instead.
When does the remote control limit in Basic plan reset?
Each day at 12AM (midnight) GMT.
Can I downgrade to a Basic plan when I'm on a Pro or Premium plan?
You can change your subscription at any time, you will get credits for unused time.
Can I pay each year instead of each month?
Sure, when you do so, you can save 2 months on your paid subscription. You can change from monthly to yearly at any time.
How does team management work?
After the trial period has ended, you will be able to create a team from your account and invite people in it, select a plan (Basic, Pro or Premium) and pay for them. When you invite people in your team, they get all the team members added to their contact list. You can change a team member subscription or remove them at any time.
Do you have an on-premises offer?
Yes, we have an Enterprise offer for medium to large companies that have special needs when it comes to security and privacy. This offer lets you deploy the whole solution on your own servers and can run on your LAN with no Internet connection required. It also supports LDAP/Active Directory, floating licenses... Contact us to learn more and get a quote.